FAQs

Yes, guests must be at least 25 years old to book a property with Hilton Head Properties R&R. 

You will receive detailed check-in instructions a few days before your arrival, including property access codes or pass pickup information.

Early check-in and late check-out options may be available but are subject to availability. Additional fees may apply

Our properties come equipped with starter essentials, but you may want to bring personal items like additional toiletries, and any special equipment or entertainment for children

Yes, we recommend travel insurance to protect your vacation investment. You can add travel insurance when booking or contact us for more information.

Some of our properties are pet-friendly, while others are not. Look for the pet-friendly designation on each property listing or ask us for recommendations if you’re bringing a pet.

Our rentals are cleaned before your arrival and after your departure. Mid-stay housekeeping can be arranged for an additional fee if needed.

Please respect quiet hours from 10 PM to 8 AM to ensure a pleasant stay for everyone in the community. 

Yes, each property has specific guidelines for trash disposal. Details are provided in your welcome packet.

Our team is available 24/7 for emergencies. For urgent after-hours assistance, call  843-785-2242.

Check-out is at 10 AM. Before leaving, please ensure the property is tidy, trash is disposed of, and all personal items are removed. We’ll handle the rest.

Contact us as soon as you realize an item is missing, and we’ll do our best to locate it. Shipping fees may apply to return the item.

Many guests return each year! Contact us directly, and we’ll reserve your preferred dates at your chosen property.

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